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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring ServiceNow Vault

Learn more about ServiceNow Vault and review the benefits it can provide for your data protection needs.

ServiceNow Vault overview

ServiceNow Vault is a set of data security tools that protect sensitive information from unauthorized access, corruption, or theft throughout its entire life cycle. You can use ServiceNow Vault to apply protections like encryption, continuous authentication, and data privacy for the redaction and auditing of sensitive information.

Note:

ServiceNow Vault is a paid plugin that ServiceNow personnel must activate on your production instance. ServiceNow Vault includes the components listed here.

To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain plugins are activated automatically. If a paid plugin isn't activated automatically, you can manually activate it from the All Applications list in your instance.

ServiceNow Vault benefits

BenefitFeatureUsers
Get a comprehensive ServiceNow Vault overview and review the metrics related to the discovery, classification, and protection of your dataServiceNow Vault console dashboardPlatform Admins
Guided setups to easily start using ServiceNow Vault tools with applicationsUse guided setup for ServiceNow VaultPlatform Admins

What to explore next

To learn more about configuring and using ServiceNow Vault, see:

ServiceNow Vault tools

  • AI in ServiceNow Vault
    With the Now Assist for Vault application, you can automate many tasks in Vault with the help of AI. These tasks include securing custom applications to improve your security posture, checking role access for an encrypted column to monitor your instance’s encryption access posture, and others.
  • Vault Suite
    Vault Suite deploys the complete set of ServiceNow Vault capabilities on your instance automatically, eliminating manual plugin setup.

Parent Topic:ServiceNow Vault