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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up an Edge Encryption user account

The Edge Encryption proxies connect to the instance as a user to obtain and update encryption configuration information. Create a user account for this purpose and give the edge_encryption role to the user.

Before you begin

The Edge Encryption plugin must be installed before you can assign the role.

Role required: admin

Procedure

  1. On your ServiceNow instance, create a user account to be used by the Edge Encryption proxy applications.

  2. Assign the edge_encryption role to the user.

Parent Topic:Installing Edge Encryption