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OAuth 2.0 authentication via MID Server using external credential storage › External credential storage › Get started with credentials › Connections and Credentials › Access Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure CyberArk

Configure the CyberArk vault to store OAuth 2.0 credentials and respond to requests for OAuth 2.0 credentials from the MID Server.

Before you begin

Confirm that you have subscribed to the ServiceNow IntegrationHub Standard Pack Installer. For more information, see https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf.

Role required: agent_admin or admin

Procedure

  1. Configure the CyberArk vault and install the AIM API.

  2. Import the CyberArk JAR file.

  3. Configure OAuth 2.0 credentials on CyberArk.

  4. Configure a connection to send OAuth request via the MID Server using external vault.

  5. Configure OAuth 2.0 credentials on CyberArk
    Configure your CyberArk vault with OAuth 2.0 credentials that the ServiceNow instance requests.

Parent Topic:OAuth 2.0 authentication via MID Server using external credential storage