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Release: Australia · Updated: 2026-03-31 · Official documentation · View source

Configuring ServiceNow Vault

Learn how to install and configure ServiceNow Vault.

Configuration overview

  • Install ServiceNow Vault

    Install the ServiceNow Vault application and assign the required roles to users who need access to the Vault console.

  • ServiceNow Vault roles

    Learn about the roles necessary to use ServiceNow Vault and elevate to them so that you can access the full range of Vault capabilities.

  • Install Vault plugins

    Install and verify the plug-ins needed to make the most of ServiceNow Vault.

  • Install Now Assist for Vault

    Install Now Assist for Vault to make use of generative and agentic AI capabilities within ServiceNow Vault.

Using guided setup to implement ServiceNow Vault

Guided setup provides a sequence of tasks that help you configure ServiceNow Vault on your ServiceNow instance. To open guided setup for ServiceNow Vault, navigate to All > Vault > Vault console.

For more information, see Use guided setup for ServiceNow Vault.