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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Test the ADFS configuration

Test your ADFS configuration to verify that it is properly functioning as an identity provider.

Before you begin

Role required: sso_config_admin, business_rule_admin, script_include_admin

Procedure

  1. Open an Internet Explorer browser.

  2. Navigate to your ADFS portal.

    For example, https://samportal.example.com/adfs/ls/idpinitiatedsignon.aspx. This page contains a drop-down list of all configured Relying Party Trusts.

  3. Select the relying party that is associated with your instance.

  4. Click Continue to Sign In.

    If you have configured the SAML 2.0 external authentication properly, you should be automatically logged into the instance.

  5. Test a direct login URL by navigating to https://samportal.example.com/adfs/ls/idpinitiatedsignon.aspx?logintoRP=https://company.service-now.com.