Configure users for Multi-Provider SSO

Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.

Before you begin

Role required: sso_config_admin, business_rule_admin, script_include_admin

Procedure

1. Navigate to All > Multi-Provider SSO > Identity Providers.

2. Right-click an identity provider record and select Copy sys_id.

3. Copy the data to your clipboard.

4. Navigate to a user record or a company record.

5. Configure the form and add the SSO Source field.

6. In the SSO Source field, enter one of the following:

   • SAML users: enter sso: followed by the sys_id of the identity provider's record.
   • SSO Federation users: enter federation: followed by the sys_id of the federation record.
   • Click Update.