Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Push notification - Okta Verify

The Okta Verify app push notification enables users to securely approve authentication requests directly on their enrolled mobile devices.

During authentication, users receive a push notification via the Okta Verify app, enabling them to review request details and approve access without manually entering a verification code.

Use case

Okta Verify push notification is recommended as a robust and convenient second factor for ServiceNow AI Platform authentication flows, providing enhanced security and a seamless user experience.

Key strengths

The Okta Verify push notification method offers the following advantages:

  • A streamlined process enables quick and easy authentication.
  • Resilient against various attack vectors, reinforcing the authentication process.

Important considerations

While Okta Verify push notification is a secure and convenient authentication method, there are few considerations to keep in mind:

  • Connectivity: Requires a reliable internet connection and a compatible mobile device.
  • User Vigilance: Users should carefully review each authentication prompt to help prevent unintended approvals.
  • Device Security: Registered devices must be protected with screen locks or biometric safeguards to help prevent unauthorized access.
  • Device Re-enrollment: If a device is replaced or reset, users must re-enroll to maintain uninterrupted authentication.

Okta Verify push notification enhances organizational security while providing a convenient authentication experience. For detailed configuration instructions, see Configure push notification (Okta Verify).