Frequently asked questions - Multi-factor Authentication enforcement

Details about some of the FAQs due the MFA enforcement.

MFA being a critical security tool against various identity takeover-related attacks. ServiceNow enforces MFA by default post-Yokohama upgrade and making it mandatory for non-SSO logins (users performing login with only user name and password or LDAP based authentication).

MFA enforcement is carried though a MFA policy that is activated by default from Yokohama or upgrade to Yokohama. You can check the following links to learn more about MFA enforcement related questions:

• MFA enforcement exception
• MFA enforcement requirements – What and Why
• MFA enforcement scope
• MFA enforcement timeline
• MFA metrics
• MFA types
• MFA reset