Skip to content
Custom instance URLs › Authentication › Access Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Custom URL with Identity Provider

Set your custom URL with the Identity Provider to enable the user to login with their IdP's.

Before you begin

Role required: custom_url_admin

Procedure

  1. Navigate to All > Custom URL > Custom URLs.

  2. Click New.

  3. Provide the details of the IdP in the Identity Provider field.

    For information about other fields, see Set a custom URL as the instance URL.

Image omitted: new-custom-url-idp.png
A Custom URL"configuration interface with fields for domain name, status, service portal, and identity provider \(set to "GOOGLE OIDC"\), along with helpful setup links.

  1. Click Create.

    The record is created and displayed on the Custom URL page.

Image omitted: custom-url-with-odp.png
Custom URL record with Identity Provider
When the custom URL is accessed, the user is redirected to the Identity Provider that is configured. In this case, accessing the `snowtest.com`, the user is navigated to the **Employee Center**, and then redirected to the Google Identity Provider.

**Note:**

-   If the Service Portal field is empty and the Identity Provider field is defined, when the user accesses the custom URL, the user is directly navigated to the configured Identity Provider.
-   If both the Service Portal and Identity Provider field is defined, when the user accesses the custom URL with the Service Portal that is defined, the user is navigated to the configured Identity Provider.
-   If both the Service Portal and Identity Provider field is defined, when the user accesses the custom URL with the different portal that is not defined, the user is navigated to the auto-redirect Identity Provider if configured on the instance.
  1. Use the credentials to login to the application.