Skip to content
API Authentication › Authentication › Access Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Certificate based authentication

Certificate-based authentication lets you mutually authenticate inbound API requests using certificates from a trusted Certificate Authority (CA).

  • Certificate-based authentication for Inbound web services

    Authenticate inbound requests to ServiceNow SOAP and REST APIs. To set up mutual authentication for inbound web services, see Set up Certificate-based authentication.

Note:

  • Certificate Based Authentication is not supported on the On-Prem and edge encryption enabled instance.
  • To enable Certificate Based Authentication on self-hosted instance, review this KB article and follow the instructions available in the Native Certificate-Based Authentication row within the table.

.