Add E-Signature support for SAML
Configure the following properties for E-Signature with Security Assertion Markup Language (SAML) 2.0 update 1.
When E-signature is active with Multi-SSO, SAML properties aren’t used. The system adds E-signature properties to the SAML2 Update1 Properties [saml2_update1_properties] table:
| Property | Description | Default |
|---|---|---|
| Assertion Consumer Index for eSignature authentication | An index number that identifies the endpoint. | 1 |
| Assertion Consumer URL for eSignature authentication | The URL that identifies the consumer. | https://yourinstance.service-now.com/consumer.do |
| AuthnRequest URL for eSignature Authentication | The URL for authentication | none |
If you’re using E-Signature with SAML 1.0 or SAML 2.0 (not including update 1), see the special configuration instructions: E-signature for Multi-Provider SSO.
Note: If you’re a Life Science Customer using E-Signature, deactivate the User self-lockout prevention business rule.