Activating Continuous Authentication
For activating the Continuous Authentication feature on your instance, install the Zero Trust - Continuous Authentication (com.snc.zero_trust_continuous_authentication) plugin.
Before you begin
Role required: admin
This plugin enables security administrators to define security policies that require step-up authentication (MFA) or re-authentication (SSO) within a logged-in session, based on the data the user is accessing and the activities they are performing.
You must install the Zero Trust - Continuous Authentication (com.snc.zero_trust_continuous_authentication) for opting CA which requires a license.
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the Zero Trust - Continuous Authentication (
com.snc.zero_trust_continuous_authentication) plugin using the filter criteria and search bar.You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
Related topics
Pre-work for Continuous Authentication