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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Double-check form submission

When the system determines that a particular field (such as task.number) should not be written to by the current user, the system renders that field in a read-only mode, which is why the number field is not writable on most incidents.

If you set the system to double-check the values of any incoming fields for writability, then the system applies the same set of security rules to the inbound leg of a transaction. When you submit an incident, for example, the system double-checks to determine if the number field can be written to before posting any changes.

If you tell the system not to double-check inbound transactions, then the system allows you to write to a nominally read-only field if that is the transaction the client sends back. In many deployments this is actually a desirable behavior if, for example, you are using client scripts to set nominally read-only fields in response to user selections in other, writable fields.

PropertyLocationDefault
Double check security on inbound transactions during form submission (rights are always checked on form generation)System Properties > SecurityDisabled (no double-checking)