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User administration › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Creating groups

Admins can add users to one or more groups.

  • Create a user group
    Create groups and assign roles to them. Users assigned to the group inherit the roles.
  • Add a user to a group
    Add a user to a group so that the user inherits all the roles assigned to the group.
  • Configure assignment group types
    Use the Type field to define categories of groups. Once defined, you can use these categories to filter assignment groups based on the group type using a reference qualifier.

Parent Topic:Configure ServiceNow AI Platform core features