Configure suggested text for journal fields
You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI.
Before you begin
Role required: personalize_responses
Procedure
Select and hold (or right-click) the field label and select Configure Responses.
Select New.
Enter a label, or brief description, for the option.
Enter the complete text in Response text.
Select Save.