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Notifications › Configure core features › Administer the ServiceNow AI Platform

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

System notifications

Set up notifications to alert users of record changes that may concern them. You can notify users via email, SMS text message, push notification, or messaging app.

Get started

Email and SMS NotificationsUse email notifications to send selected users email or SMS notifications in the system Push NotificationsPush notifications to mobile devices Notifications in Messaging ApplicationsUse the Now Actions app to configure the messaging apps for your instance

Troubleshoot and get help

Troubleshooting Notification emails
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Search the Known Error Portal for known error articles
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