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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Setting up S/MIME for email

S/MIME is a protocol for sending digitally signed and encrypted emails to ensure the confidentiality, authenticity and integrity.

Set up S/MIME for outbound mails (signing and encryption)

You can use S/MIME for outbound mails for the following purposes:

  • Digital signature
  • Encryption
  • Digital signature and encryption

To set up S/MIME, the admin must have the following:

  • email_account_admin and sn_kmf.cryptographic_manager roles
  • Key pair (private key and public key)
  • CA certificate
  • Email certificate

Upload the instance email account key pair and email certificates, and enable outbound S/MIME properties. For more information, see Enable S/MIME.

If there are multiple recipients and some of the recipients do not have valid certificates, the email will be sent only to recipients with a valid certificate.

Set up S/MIME for inbound mails (sign verification and decryption)

S/MIME for inbound mails can be used for the following:

  • Signature verification
  • Decryption
  • Signature verification and decryption

For information about enabling inbound S/MIME properties, see Enable S/MIME.

If the system fails to decrypt a message, no inbound actions will run on the email and it is moved to the received-ignored status.

To set up the system to ignore inbound signed emails if the signature cannot be verified or is invalid, admins can create the email.inbound.smime.ignore_unverified_emails and set it to true.

For more information about key management and cryprographic module, see Key Management Framework Reference.

  • Import an S/MIME key pair
    Import an S/MIME key pair consisting of the private key and certificate to sign outbound emails or decrypt emails.
  • Upload a CA certificate
    Upload a digital CA (Certificate Authority) certificate to validate email certificates for secure communication.
  • Upload an email certificate
    Upload an email certificate to validate a signature for inbound email or encrypt an outbound email or both for secure communication.
  • Enable S/MIME
    Configure S/MIME settings for inbound and outbound email.

Parent Topic:Email encryption - S/MIME protocol

Related topics

Activate S/MIME Email