ServiceNow product documentation external content connector
The ServiceNow® product documentation external content connector retrieves topics from the ServiceNow product documentation and makes their content and metadata searchable in AI Search applications.
Note: This external content connector is not included in the External Content Connectors Application Suite application. To use this connector, you must install it separately. For details on installation, see Install External Content Connectors.
The system automatically schedules monthly content crawls to retrieve updated content from the product documentation for a family release that you specify. Search administrators can run one-time content crawls to update content ahead of schedule.
The indexed content and metadata are stored as records in a connector-specific indexed source. Search administrators can create search sources from this indexed source and link them to search profiles to make the indexed records searchable in AI Search applications.
- Create a ServiceNow product documentation external content connector
Create an external content connector to retrieve searchable content from the ServiceNow product documentation site. - Configure crawl settings for a ServiceNow product documentation external content connector
Choose the products that you want your ServiceNow product documentation external content connector to crawl documentation for.
Parent Topic:Configuring External Content Connectors
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