ManageEngine external content connector

The ManageEngine external content connector retrieves public-domain knowledge articles from knowledge bases in your ManageEngine source system and makes their content and metadata searchable in AI Search applications.

Connector administrators can run or schedule content crawls to update searchable content and metadata from your source system. Content crawls feed their data to AI Search for indexing.

The indexed content and metadata are stored as records in a connector-specific indexed source. Search administrators can create search sources from this indexed source and link them to search profiles to make the indexed records searchable in AI Search applications.

• Configure ManageEngine for external content indexing
  Create a server-based OAuth 2.0 client application in the Zoho API console to allow the ManageEngine external content connector to access your ManageEngine source system.
• Create a ManageEngine external content connector
  Create an external content connector to retrieve searchable content from your ManageEngine source system.
• Configure crawl settings for a ManageEngine external content connector
  Delimit the set of knowledge articles you want your ManageEngine external content connector to retrieve. Define inclusion or exclusion filters to specify which articles the crawl retrieves and feeds to AI Search for indexing.

Parent Topic:Configuring External Content Connectors

Related topics

Create a content crawl for an external content connector

Create a user permission crawl for an external content connector