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Customizing the result-card › Using AI Search Admin console › AI Search Admin console › Search administration › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate or deactivate an EVAM view configuration

Activate or deactivate the Entity View Action Mapper (EVAM) view configurations in the AI Search application as needed. This helps you to control which view configurations are in use.

Before you begin

Role required: admin or ais_admin

About this task

When you configure a new EVAM view configuration for your AI Search application, you must manually activate it to enable it.

Procedure

  1. Navigate to All > AI Search Admin > AI Search Admin Home.

  2. On the Applications tab, select the application card that you want to activate or deactivate.

  3. In the left pane, select Result-card Interface.

  4. From the Select a bundle to edit list, select an EVAM configuration bundle.

    The list of view configurations that are associated with the selected bundle are displayed.

  5. Hover over the view configuration that you want to activate or deactivate and then select the **More Actions icon (

Image omitted: more-actions-icon.png
More Actions.\)** > **Activate or deactivate**.

Result

The selected view configuration is activated or deactivated.

Parent Topic:Customizing the result-card interface of an AI Search application by using EVAM