Zing can include attachments in search results
Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.
Sample Knowledge search including attachments.
By default, search only matches content from attachments on Knowledge [kb_knowledge] records. Administrators can enable search for attachments on other tables, but doing so causes the system to re-index the selected table, its parent table, and any children of the parent table.
Warning: For large tables, such as the Task table, re-indexing can take several hours and slows down the system until complete. Re-indexing is best performed during non-peak times.
The search results page only displays attachments for search results from the Knowledge [kb_knowledge] table, even if other tables have attachment search enabled.
Global search results page displaying attachments for Knowledge search results but not for search results from other tables.
Zing supports indexing and searching these attachment file types.
- .doc
- .docx
- .dot
- .dotx
- .htm
- .html
- .ini
- .pot
- .potx
- .ppt
- .pptx
- .reg
- .txt
- .xls
- .xlsx
- .xlt
.xltx
Index attachments on a table
You can enable attachment indexing for a table so text searches can return matches from the record and its file attachments.
Parent Topic:Zing text indexing and search engine
Related topics
Features of Zing text indexing and search engine
Global search finds records from multiple tables
Zing generates search results in four phases
Zing filters search results with access controls
Zing computes document scores using three components
Zing removes stop words from queries
Zing matches derived words with stemming
Zing can expand search results with synonyms
Zing displays search suggestions as users enter search terms