Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Managing indexed sources from the AI Search Admin console

If you have the ais_admin role, you can create, view, or edit indexed sources directly from the AI Search Admin console.

Indexed sources overview

Indexed sources are ServiceNow AI Platform® tables and external documents that you want to make searchable. AI Search then adds the content from these sources to its search index. The configuration for the indexed sources is shared by AI Search and other applications. For more information, see Indexed sources in AI Search.

The following example shows the indexed sources configuration table in the Shared Configuration tab of the AI Search Admin console. From here, you can view, edit, or create indexed sources.

Image omitted: indexed-source-adminconsole.png
AI Search Admin console Shared Configurations Indexed Sources view where you can view, edit, and create indexed sources for your AI Search enabled applications.

Indexed sources table

The Indexed sources configuration table displays key details of existing indexed source, such as name, source table, type, status, and more.

FieldDescription
NameUnique name of the indexed source.
Source tableServiceNow AI Platform table to index.
TypeType of the source table selected for indexing. It can be either an internal ServiceNow AI Platform table or an external document.
Overall status

Status of the indexed source:- Inactive

The indexed source isn't searchable and overrides other statuses.

  • Never indexed

The indexed source is active, but it has never been full indexed. This status can be combined with the Reindex required status.

  • Index in progress

The indexed source is being indexed manually.

  • Reindex required

The indexed source configuration is updated and the source must be indexed again.

  • Active

The index is active and no changes have been made to the configuration since the last full index.

Indexing method

Methods used in information retrieval systems, such as AI Search to organize and retrieve text-based data by selecting either keyword or semantic:- Keyword

Helps to identify and index-specific keywords or phrases from the text.

  • Semantic

An advanced semantic vector search that goes beyond keywords. This method helps to understand the meaning or context of words within a document.

Semantic fieldsName of the fields that are configured to index for a semantic vector search.

Parent Topic:Using AI Search Admin console