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Updating records safely in Core UI › Manage data growth in Core UI › Data Management › Tables and data › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Schedule or execute a job to update records

Schedule a date and time to execute an update job or execute the job immediately.

Before you begin

Role required: admin

About this task

Consider scheduling the update job to run during non-business hours to minimize the potential performance impact on your users. Updating a large number of records can degrade performance depending on the size of the table. On instances running MariaDB, UPDATE operations affecting a majority of rows may trigger gap locks, escalating to a full table lock until the update completes. INSERT operations are not affected by this locking behavior.

Procedure

  1. Navigate to All > System Data Management > Update jobs.

  2. Select an update job record.

  3. Determine whether to schedule the update job for a later time or run it right away.

OptionDescription
Schedule the update job
  1. Select the calendar icon in the Run at field.
  2. Enter the date and time you want the update job to run.
  3. Select Update. Note that you must select Update to successfully schedule the job.
Run the update job now
  1. Select Execute Now to run the update job immediately.
  2. When prompted, select Proceed to update the records now.
  3. On the Progress page, select Cancel to stop the job from continuing to run.
  4. Select Check execution results to return to the update job form.

Result

The records are scheduled for update or updated immediately. If you want to revert the updates to the records, see Rollback an update job.

Parent Topic:Updating records safely in Core UI