Supported integration interfaces
ServiceNow provides a number of interfaces to be able to directly integrate with the platform. These interfaces are considered part of the platform and are provided at no additional charge.
| Interface |
|---|
| JDBC |
| JSONv2 Web Service |
| LDAP integration |
| SOAP web service |
| REST API |
| SAML |
| Digest token authentication |
| ODBC driver |
| Data Export |
| CTI |
| Syslog probe |
- Computer Telephony Integration
Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance. - Integrating ServiceNow with your Intranet
You can add a ServiceNow login link to your intranet. - JDBCProbe
A JDBC probe runs on the MID Server to query an external database via JDBC and returns results to ServiceNow. - Syslog probe
The ServiceNow Syslog probe uses the MID Server to deliver log messages from a ServiceNow instance to another machine, such as a dedicated log server, using the syslog protocol over an IP network.
Parent Topic:Integration options