Personal corporate mailbox

Enables sales agents to integrate their personal corporate mail boxes to send and receive emails.

A personal corporate user mailbox refers to an individual employee’s official email account provided by their organization (for example, user@company.com). This mailbox is used for business communication and is uniquely associated with a single user, unlike shared or departmental mailboxes. It can be integrated with enterprise systems to support workflows around sending and receiving email notifications.

• Set up personal corporate mailbox
  Set up your personal corporate mailboxes with ServiceNow platform.
• Configure templates for personal corporate mailboxes
  Configure personal corporate mailboxes in the ServiceNow platform to enable users and agents to send and receive emails.
• Integrate personal corporate mailbox for receiving emails
  Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.

Parent Topic:Advanced email setup