Select provider notification action capabilities

Enable provider notification definitions to accept actions as scriptable action, flow actions, and virtual agent.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Notification > Provider > Notifications.

   A list of notifications shows up.

2. Select an existing notification.

3. Scroll down to the related lists.

4. Select the Actions related list.

5. Select New Provider Action.

   The Notification Action wizard shows up.

6. Select one of the following types of notification actions you would like to create from the Notification Action wizard.

   • Scriptable Action
   • Flow Action
   • Virtual Agent

7. Create a scriptable notification action
   Select Scriptable Action from the Notification Action wizard to create a scriptable notification action.

8. Create a flow notification action
   Select Flow Action from the Notification Action wizard to create a flow notification action.

Parent Topic:Create provider notification