Monitor email account groups
Use the Email Account Groups [sys_email_account] table to check the status of email account groups processed by email reader jobs.
Before you begin
Role required: email_account_admin or admin
Procedure
Navigate to All > System Mailboxes > Administration > Email Account Groups.
Review the processing details for each account group:
| Field | Description |
|---|---|
| Name | The name of the email account group. |
| Active | The operational state of the email account group. The value true indicates that the account is enabled for email account processing. |
| Claimed by | The ID of the email reader job if the job is running on the account group. |
| Default | The default indicator. The value true indicates that the email account group is the default. |
| Email Accounts | The names of the email accounts contained in the email account group. |
| Last Processed | The day and time that the email reader job last processed this account group. |
| Processing Duration | The length of time \(in hours, minutes, seconds\) to process the account group. |
| Status | Processing state of the email account group: - Unclaimed: The account group is available for processing by the next email reader job. - Claimed: An email reader job is processing the current account group. |
Example
Image omitted: email-acct-group-unclaimed.png
An email account group not yet processed by the email reader job
An email account group not yet processed by the email reader job
Image omitted: email-acct-group-claimed.png
An email account group that was recently processed by the email reader job
An email account group that was recently processed by the email reader job
What to do next
If fine-tuning email accounts, consider doing one of the following:
- Create another email account group.
- Create another email reader job to process email account groups concurrently.