Translation and localization › Configure core features › Administer the ServiceNow AI Platform

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Localization Framework

The ServiceNow® Localization Framework application standardizes and enhances the translation process of artifacts across the platform through configurable workflows. Such artifacts include ServiceNow® Service Catalog items, Virtual Agent topics, Natural Language Understanding models, and Document Templates of ServiceNow® HR Service Delivery.

Get started

Explore Localization FrameworkLearn how the Localization Framework handles translations and artifacts.Configure Localization FrameworkSet up and implement localization for your instance.Request translationsMake requests for translations and localization.Create translation projectsManage and approve projects, and carry out translations for single or bundled localization tasks and artifacts.Monitoring Localization FrameworkTrack Localization Framework performance and behavior.Localization Framework referenceGet familiar with specific terminology and other Localization Framework reference materials.

Troubleshoot and get help

Localization in the ServiceNow Customer Success Center
ServiceNow Community forums
Search the Known Error Portal for known error articles
Contact Customer Service and Support