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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create and configure a custom artifact

Create and configure custom artifacts of your choice to use the Localization Framework functionality.

Before you begin

Ensure that you are in the application scope that you want for your custom artifact.

Role required: localization_admin and script_include_admin.

About this task

From the Zurich release, your custom artifacts can be made available in Localization Workspace. For information about making custom artifacts selectable in Localization Workspace translation requests, see Dynamic artifact detection in Localization Workspace.

Procedure

  1. Ensure that you are in the application scope that you want for your custom artifact, and navigate to All > Localization Framework > Artifact Configurations [sn_lf_config].

  2. Select New.

  3. In the Artifact Configuration form, fill in the fields.

FieldDescription
NameIdentifier of the artifact record.
Internal nameAn internal name for the artifact.
Table nameIdentifier of the table where information of the artifact is stored. For example, Catalog Items \[sc\_cat\_item\] table.
Processor script

Extracts the translatable content associated with the translation request and saves the translations into the database.You can select a script include using the search

Image omitted: magnifying_glass.png
magnifying glass icon icon, or you can create a new script include.The processor script contains the following functions:</p>
  • getTranslatableContent: Extracts the translatable content.
  • saveTranslatedContent: Saves the translated content back to the system. For more information, see Processor script functions.To create a new processor script for the artifact, see Create a processor script.

Note: Under Related Links on an existing artifact record, you can switch to Legacy View for script editing.

ApplicationApplication scope. The value is the current application selected for the logged-in user session. For more information, see Select an application from the application picker.
ActiveOption to activate the configuration record.
Generate insightsOption to turn on or turn off the localization insights for the artifact. For more information, see Localization Insights dashboard.
  1. Select Submit.

What to do next

For examples of Localization Framework artifacts that you can set up, see the LF Artifact blog posts list on https://www.servicenow.com/community/international-localization/need-to-translate-a-par-dashboard-check-this/ta-p/2839751 in the ServiceNow Community. These examples include Processor scripts.

Parent Topic:Artifact configurations