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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Localization Framework

Plan and configure your Localization Framework implementation.

Configuration overview

After activating Localization Framework, you can create custom artifacts and processing scripts, and adjust preferences for email, workflows, and other settings

  • Activating the Localization Framework
    When you activate the Localization Framework Installer plugin (com.glide.localization_framework.installer), Localization Framework is available by default for the Service Catalog items and Virtual Agent topics, Natural Language Understanding models, and Document Templates for HR Service Delivery.
  • Artifact configurations
    You can configure the required artifacts and use the Localization Framework to fulfill the translation requests.
  • Localization Framework settings
    You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.
  • Localization Framework Hub and Spoke architecture
    Enable one central instance to fulfill translation requests submitted from other instances using the Localization Framework Hub and Spoke architecture. Install optional Localization Framework plugins to configure one of your instances as a hub and other instances as spokes.

Parent Topic:ServiceNow AI Platform translation and localization