Configure the list layout
You can configure a list to choose which columns appear in a list, create list views, and create fields on the table.
Before you begin
Role required: personalize_list
About this task
[Omitted video] Description: Configure the list layout
Procedure
Navigate to the list you want to configure.
Open the List controls menu (
\) and select **View** > **\(view name\)**to select the view you want to configure.
Right-click any column heading and select Configure > List Layout.
Add, remove, or reorder fields to configure the columns displayed and their order of appearance.
The first non-reference field automatically links to the form view of the record. For this reason, consider using the record number as the first column in the list layout.
Select Save.
Note:
- If you use Personal lists and then configure the list view differently, the changes do not appear until you reset your personal list to column defaults.
- Inactive fields display in admin-configured lists until an admin updates the list layout to remove them.
If a reference field in a list displays as (empty) instead of the expected value, it is due to another field in the list containing an incorrect reference to either an orphaned record or a sys_id that does not exist in the referenced table. The solution is to remove the incorrect reference data from any reference fields in that table.
Parent Topic:Configuring lists on the ServiceNow AI Platform
Add an extended field to a base table list
Administrators can configure a property that determines whether fields on extended tables can be added to a parent table list. For example, when this feature is enabled, you can view and filter on the Caller field, from the Incident table, on a Task table list.
Before you begin
Role required: admin
Note: Enabling this property does not show the extended table fields in the personalize list.
Procedure
Navigate to All > System Properties > UI Properties.
Locate the property Allow base table lists (task, cmdb_ci, etc.) to include extended table fields (incident_state, os_version, etc.), and allow filtering on extended table fields (glide.ui.list.allow_extended_fields).
Select the check box to enable extended fields on parent table lists, or clear the check box to disable the feature.
Select Save.