Dynamic translation
Using dynamic translation, you can customize email notifications automatically for users across multiple regions based on their preferred language.
About dynamic translation for email notifications
Dynamic content notifications are user-specific. You can use dynamic translation to translate notifications automatically based on the language selected by the recipient.
For example, a requester whose language is set to French will automatically receive notification emails in French, while a Spanish requester would be notified in Spanish.
Using dynamic translation involves the following tasks:
After dynamic translation is enabled, you can send emails and view or preview the translated email in the preferred languages of the recipients by accessing the Translated Email Contents tab.
Note: The language preference of users mentioned in cc and bcc fields is not considered.
- Enable dynamic translation
Enable dynamic translation of notifications for the instance. - Configure the note banner for translated emails
Configure the content for a translated email note banner displayed at the top of the page to display a customized message to the recipient. - Enable dynamic translation for email notifications
Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language.
Parent Topic:Email and SMS notifications
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