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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Customize behavior for sensitive data redaction

Customize sensitive data redaction behavior by creating system properties for flows that are triggered by inbound emails, sys_email record, and inbound actions.

Before you begin

Role required: admin

Procedure

  1. Create a system property to toggle redaction in flows.

    Note: When this property is enabled, then by default all inbound actions and sys_email record are redacted irrespective of the below property values mentioned in Step 2 and Step 3.

    1. In the navigation filter, enter sys_properties.list.

    2. Select New to create glide.email.inbound.email_redaction.trigger_flow.enabled property.

    3. On the form, fill in the details.

      FieldsInput
      Nameglide.email.inbound.email_redaction.trigger_flow.enabled
      DescriptionThis is a global property to toggle redaction in Workflow Studio
      Typetrue|false
      Valuefalse
    4. Select Submit.

  2. Create a system property to toggle redaction in the sys_email record.

    1. In the navigation filter, enter sys_properties.list.

    2. Select New to create glide.email.inbound.email_redaction.sys_email.enabled property.

    3. On the form, fill in the details.

      FieldsInput
      Nameglide.email.inbound.email_redaction.sys_email.enabled
      DescriptionThis property toggles redaction in sys_email record
      Typetrue|false
      Valuetrue
    4. Select Submit.

  3. Create a system property to toggle redaction in all inbound actions.

    1. In the navigation filter, enter sys_properties.list.

    2. Select New to create glide.email.inbound.email_redaction.email_wrapper.enabled property.

    3. On the form, fill in the details.

      FieldsInput
      Nameglide.email.inbound.email_redaction.email_wrapper.enabled
      DescriptionThis property toggles redaction in all inbound emails
      Typetrue|false
      Valuefalse
    4. Select Submit.

Parent Topic:Sensitive data redaction