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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Specify fields for the Cxs_popup view

Edit the Cxs_popup view to specify the fields to be shown for addition resources in the preview window of a task record. The preview helps you with the summary of the record.

Before you begin

Role required: admin

About this task

If a Cxs_popup view isn't defined for the additional resource table, the sys_popup view is used. If the sys_popup view is also not defined, the default view is considered.

Procedure

  1. Navigate to Incident > All.

  2. Open the incident record whose view you want to change to Cxs_popup.

  3. Select the additional actions icon (

Image omitted: additional-actions.png
Additional actions icon\) and in the **View** option, select **Cxs\_popup**.
Image omitted: cxs-popup-view.png
Incident form in Cxs\_popup view.
The view of the incident record changes to Cxs\_popup view.
  1. Select the additional actions icon (
Image omitted: additional-actions.png
Additional actions icon\), and in the **Configure** option, select **Form Layout**.
  1. From the Available list of fields, select the fields that you want to be available in the Cxs_popup view and move them under Selected.

  2. Select Save.

Parent Topic:Managing contextual search