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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure bounce email address status

Configure a bounced email address status according to type, class, subject, and details.

Before you begin

Role required: admin

About this task

For detailed information on status codes and explanations of the components, see RFC Status codes.

Procedure

  1. Navigate to All > System Mailboxes > Administration > Bounce Email Address Status.

  2. Select New.

  3. Select the Type and enter the Class, Subject, and Detail.

    Note: For example: Status code patterns for 5.1.* are blocked by default, if 5, 1, and 2 are entered as the Class, Subject, and Detail, the Type is selected as unblocked then only 5.1.2 is unblocked. All other status codes patterns for 5.1.* are still blocked.

  4. Select Submit.

Parent Topic:Email bounce management

Related topics

Check the status of bounced email addresses