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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using formatters

A formatter is a form element used to display information that is not a field in the record. Add formatters to a form by configuring the form.

FormatterDescription
Activity formatterDisplays the list of activities, or history, on a task form. For an example of an activity formatter, see Activity formatter.
Process flow formatterDisplays the different stages in a linear process flow across the top of a record. For an example of a process flow formatter, see Process flow formatter.
Parent breadcrumbs formatterProvides breadcrumbs to show the parent or parents of the current task. For an example of a parent breadcrumbs formatter, see Parent breadcrumbs formatter.
Approval summarizer formatterDisplays dynamic summary information about the request being approved. For an example of an approval summarizer formatter, see Approval summarizer formatter.
CI relations formatterDisplays on the CI form a toolbar for viewing the relationships between the current CI and related CIs. For an example of CI relations formatter icons, see CI relations formatter.

Note: Formatter elements cannot be exported to PDF. When exporting PDF data from a form, any formatter elements added to the form are not displayed in the PDF output.

To create a custom formatter, create a UI macro to define content for the formatter, then create a formatter that refers to the UI macro. You can then add the formatter to a form.

Parent Topic:Administering forms on the ServiceNow AI Platform