Exploring Application Manager
Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance.
Application Manager overview
ServiceNow AI Platform administrators can access the Application Manager by navigating to Admin > Application Manager.
Application Manager users
| User | Description |
|---|---|
| Instance admin | Install, update, uninstall, and repair applications and plugins for their instances as needed. |
Application Manager workflow
- Install applications and plugins with the Application Manager. You can install applications and plugins that are included in your license, or install applications that have been procured from the ServiceNow Store.
- Update applications and plugins as new versions become available to get the latest features.
- If you no longer need an installed application, you can sometimes uninstall it using the Application Manager. Not all applications can be uninstalled.
- If an application or plugin has been corrupted or accidentally changed, you can use the Application Manager to repair it.
Application Manager benefits
| Benefit | Feature | Users |
|---|---|---|
| Install any application or plugin included in your license, or any application obtained through the ServiceNow Store. | Install applications and plugins | Administrators |
| Update installed applications and plugins to get access to the latest features. | Update applications and plugins | Administrators |
| Repair applications and plugins to return them to their original state if accidental changes occur. | Repair applications and plugins | Administrators |
| Viewand filter all applications, products, and plugins . This includes applications, products, and plugins that haven't been licensed yet. | View applications, products, and plugins | Administrators |
| Review a list of all installed applications and plugins that can be updated to a newer version and complete the update process. | View applications and plugins with available updates | Administrators |
| View a list of all applications and plugins that have been installed on your ServiceNow AI Platform instance. Select an application or plugin from the list to display its description and technical details. | View all installed applications and plugins | Administrators |
| View the description and technical details ofan application or plugin. Technical details include dependencies and system requirements. Any options to update, uninstall, or repair the application or plugin are also included. | View technical details of applications and plugins | Administrators |
| Access an overview of recent and upcoming Application Manager activity, including installations, updates, scheduled jobs, and errors. | View the Activity log | Administrators |
What to explore next
To learn more about configuring and using Application Manager, see: