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Reference › AI Search › Search administration › Configure core features › Administer the ServiceNow AI Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

ServiceNow AI Platform tables excluded from AI Search indexing

AI Search excludes the following ServiceNow AI Platform tables when indexing content. You can't configure these tables, or tables derived from them, as AI Search indexed sources.

  • AI Search External Search User Mapping Base [ais_external_search_user_mapping]
  • Base Configuration Item [cmdb]
  • Email [sys_email]
  • Event [sysevent]
  • Import Set Row [sys_import_set_row]
  • Log [syslog]
  • Queue [ecc_queue]
  • Replicated Operation [sys_replication_queue]
  • Sys Audit [sys_audit]

Parent Topic:AI Search reference