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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View invoices on the Business Portal

Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.

Before you begin

Role required: sn_customerservice.customer

Procedure

  1. Log in to the Business Portal.

  2. Navigate to Requests > View submitted requests > View invoices.

    The following table provides the details displayed on the list view.

    ColumnDescription
    NumberUnique, system-generated invoice ID starting with the prefix ARINV.
    Short descriptionBrief description about your invoice.
    Invoice dateDate on which the invoice was created.
    Due dateDate on which the invoice is due for payment.
    AccountName of the customer or business entity in the business-to-business (B2B) model.
    Customer contactPrimary contact for your account.
    Billing locationThe billing address that appears on the original invoice.
    Shipping to locationReference to the location to which the order on the invoice is shipped.
  3. Select an invoice record number to view its details.

Related topics

Dispute a specific line item on an invoice against your account using the Business Portal

Dispute multiple invoices against your account using the Business Portal

View invoice case details in the Business Portal