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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Sales Customer Relationship Management REST APIs

Sales Customer Relationship Management (Sales CRM) APIs provide endpoints to create and manage Sales CRM entities such as pricing, leads, quotes, and orders from external systems.

REST APIDescription
Entitlement APIThe Entitlement API provides endpoints to create and retrieve entitlement records from an instance.
lead APIThe lead API provides endpoints that enable you to create, update, and query/retrieve marketing leads and their associated lead line items from an instance.
Order APIThe Order API provides endpoints for retrieving and creating orders with order line items for the Customer Service Management application.
Product Catalog Search APIThe Product Catalog Search API provides endpoints to search the product catalog and retrieve products that match supplied search parameters.
Product Inventory Open APIThe Product Inventory Open API provides endpoints to create and retrieve product inventories.
Sales Agreement APIThe Sales Agreement API provides methods for creating a new sales agreement and retrieving an existing sales agreement of a given sys_id.
Sales CRM Pricing APIThe Sales CRM Pricing API provides endpoints to create, update, and retrieve pricing records.
Work Order Management APIThe Work Order Management API provides endpoints to create, update, and retrieve work orders.

Parent Topic:Sales Customer Relationship Management reference

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