Customer Contracts and Entitlements reference

Reference topics provide additional information on service contract life cycle and forms available within the Customer Contracts and Entitlements application.

What to explore next

To learn more about configuring and using Customer Contracts and Entitlements, see:

• Configure Customer Contracts and Entitlements

• Using Customer Contracts and Entitlements

• Customer contract life cycle
  A customer contract goes through the various states in each phase of its life cycle.

• Customer contract form
  The Customer Contracts and Entitlements application uses the Customer contract form to create customer contracts.
• Customer contract line form
  You can create customer contract lines in the Customer Contracts and Entitlements application by using the Customer Contract Line form.
• Entitlement form
  The Entitlement form can be used to create entitlements in Customer Contracts and Entitlements.
• Sold Product Covered form
  The Customer Contracts and Entitlements application uses the Sold Product Covered form to add sold products or install base items that are covered to the Customer Contracts and Entitlements entities.

Parent Topic:Configure, price, quote reference