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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View an order on the Business Portal

Customers can view their orders using the Business Portal.

Before you begin

Role required: sn_customerservice.customer

Procedure

  1. Log in to the Business Portal.

  2. Select Requests > View submitted request > View orders.

    The View order window has the following controls.

    • To search for orders - use the search option.
    • To sort, and filter orders - use the filter.
    • To export as a PDF, Excel, or CSV - use the Action icon
Image omitted: icon-three-dot-menu.png
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-   To open an order - select the order number.
-   To navigate back to the main window - use the breadcrumbs.

Related topics

Create orders from the Business Portal