Add line items to an opportunity
Create a new product line item for your opportunity by entering the details, such as product offering and quantity.
Before you begin
Role required: sales_agent
Procedure
- In the CSM Configurable Workspace, navigate to the List view
Image omitted: list-outline-24.svg
and select **Opportunity - All**.
and select **Opportunity - All**.
From the Opportunity List view, select the opportunity you want to work with and select the Line Items tab.
Select New to start a new opportunity line item or select an existing opportunity line item to make changes.
Fill in the fields in the Opportunity Line Item form.
| Fields | Descriptions |
|---|---|
| Number | The system-generated number of the opportunity line item. |
| Opportunity | The system-generated id of your opportunity. |
| Product Offering | The product offering that is selected for the opportunity line item. |
| Short Description | Brief description of the opportunity. |
| Unit of Measure | The measuring unit of the opportunity line item. |
| Quantity | The quantity of the opportunity line item. |
| Existing contract | Contract that is already active or in effect. |
| Parent Line Item | The primary line in a hierarchical structure of line items within an opportunity. |
| Channel partner | The name of the organization selling a product or service.You can change the channel partner. Each line items can have different channel partners. |
| Product Specification | Specifies how the product is presented, configured, and fulfilled within a product catalogue. |
| Service location | Service location to which the opportunity line item applies. |
| Unit of Measure | A standard quantity used to express a value. |
| Periodicity | Periodicity is based on the pricing method selected for the product offering. - If the pricing method is selected 'One time', the periodicity is set to 'None'. - If the pricing method is selected 'Recurring', the periodicity can be set to 'Monthly' or 'Annually'. |
| Contract start date | Estimated date when the contract becomes effective. |
| Contract end date | Estimated date when the contract expires. |
- Fill in the fields in the Pricing form.
| Fields | Descriptions |
|---|---|
| Price List | Default price list based on the opportunity created. |
| Unit Net Price | Price per unit after adjustments, if any.Note: The Unit Net price and Unit List Price fields have the same values if the opportunity isn’t in sync with the quote. |
| One-Time Price | One-Time Price of the product offering included in the opportunity line item. |
| MRR | Monthly recurring revenue \(MRR\) amount. |
| Cumulative MRR | Cumulative monthly recurring revenue of the opportunity and any child lines. - If periodicity is monthly, Cumulative MRR = Unit Net Price \* Quantity. - If periodicity is annual, Cumulative MRR = Unit Net Price/12 months \* Quantity. Customer can change this formula in case of they customize their own values for periodicity. This field is populated only if the periodicity of the opportunity is recurring in nature. |
| Cumulative ACV | Total annual contract value \(ACV\), which is the yearly amount revenue for all products and services from a customer contract.Cumulative ACV = Cumulative One-Time Price + Cumulative ARR. |
| Renewal amount | Contract Renewal Amount for the Opportunity Line. |
| Unit List Price | Unit list price of the product offering included in the opportunity line item.Note: The Unit Net price and Unit List Price fields have the same values if the opportunity isn’t in sync with the quote. |
| Term \(months\) | Subscription period of the opportunity line item.The default term is 12 months only for recurring products. |
| Cumulative One-Time Price | One-time price of the opportunity and opportunity child line items.Cumulative One-Time Price = Quantity \* Unit Net Price. |
| ARR | Annual recurring revenue \(ARR\) amount. |
| Cumulative ARR | This field is populated only if the periodicity of the opportunity is recurring in nature. Cumulative ARR = Cumulative MRR \* 12 |
| Cumulative TCV | Total contract value \(TCV\), which is the total amount of revenue from a customer contract expected over the lifetime of the contract.Cumulative TCV = Cumulative One-Time Price + Term \* Cumulative MRR. |
| Upsell/downsell amount | Value representing upsell or downsell in comparison to the renewal amount for the opportunity line. |
Enter any related notes in Work Notes.
Select Save.
The Opportunity Line Item is added to the main opportunity.
What to do next
Add a task to your opportunity. To learn more, see Add opportunity tasks.
Parent Topic:Using Opportunity Management
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