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Release: Australia · Updated: 2026-03-26 · Official documentation · View source

Launch a solution

Launch a configurable product to start a solution session. The product you launch becomes the solution root.

Before you begin

The configurable product you want to launch is available in the quoting application.

Role required: none

Procedure

  1. In your quoting application, locate the configurable product that you want to configure.

  2. Launch the product in the same way you launch any configurable product.

Result

The configuration session opens with the product you launched as the solution root. As you interact with the configuration, child configurations are added automatically when their conditions are met. The solution navigation sidebar appears when the first child configuration is added.

What to do next

After launching a solution:

Parent Topic:Using ServiceNow CPQ

Related topics

Solution configurations

Solution navigation and layout

Create a configurable product action