Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed Fallout Management

Several types of components are installed with activation of the Fallout Management plugin, including tables and user roles.

Roles installed

Role title \[name\]DescriptionContains roles
Fallout Manager \[sn\_fallout\_mgmt.fallout\_manager\]Creates, views, assigns, and edits fallout records. A user with this role can also view order tasks and domain orders.sn\_fallout\_mgmt.fallout\_agent
Fallout Agent \[sn\_fallout\_mgmt.fallout\_agent\]Views order fallout records. A user with this role can also update the state of fallout records and create work notes on them. The user can also view task and domain orders.- sn\_fallout\_mgmt.fallout\_creator - sn\_customerservice.case\_viewer
Fallout viewerViews order fallout records. A user with this role can also update the state of fallout records and view order tasks and domain orders.- sn\_ind\_tmt\_orm.order\_viewer - agent\_workspace\_user
Fallout CreatorCreates fallout records.None.

Tables installed

TableDescription
Fallout \[sn\_fallout\_mgmt\_fallout\]Tracks order processing or fulfillment exceptions that require monitoring and resolution. 
Fallout type \[sn\_fallout\_mgmt\_fallout\_type\]Defines categories of fallout to classify order processing or fulfillment exceptions.

Parent Topic:Order Management reference