Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed with Customer Request for Quote

Several types of components are installed with activation of the Customer Request for Quote (RFQ) plugin, including tables, user roles, and plugins.

Roles installed

Role title \[name\]DescriptionContains roles
RFQ writer \[sn\_cust\_rfq\_core.rfq\_writer\]Provides write and update access to all RFQ tables.sn\_cust\_rfq\_core.rfq\_viewer
RFQ viewer \[sn\_cust\_rfq\_core.rfq\_viewer\]Provides read-only access to all RFQ tables.None

Tables installed

TableDescription
Customer Request for Quote \[sn\_cust\_rfq\_core\_rfq\]Stores RFQ headers with customer information, shipping/billing addresses, pricing totals, and status tracking.
Customer Request for Quote Pricing Adjustment \[sn\_cust\_rfq\_core\_pricing\_adjustment\]Stores discounts, surcharges, and other price modifications applied to the RFQ or individual RFQ line items.
Customer Request for Quote Line Item \[sn\_cust\_rfq\_core\_line\_item\]Stores individual products requested in an RFQ, including quantities, pricing details, and hierarchical relationships between line items.
Customer Request for Quote Line Characteristic \[sn\_cust\_rfq\_core\_line\_characteristic\]Stores product specifications and configurable attributes for each RFQ line item.

Plugins installed

The following applications are installed as dependencies with the Customer Request for Quote application (sn_cust_rfq):

  • Customer Request for Quote Data Model (com.sn_cust_rfq_core)
  • Product Catalog Management Core (com.sn_prd_pm)
  • Price Management (com.sn_csm_pricing)
  • Sales common (com.sn_l2c_sales_common)
  • Product Catalog Management Portal (com.prd_pm_portal)
  • Agent Workspace (com.agent_workspace)
  • Playbooks for CSM (com.sn_csm_playbook)

Parent Topic:Business Portal reference for Sales Customer Relationship Management