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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Account form in the ServiceNow CRM for Outlook add-in

Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.

FieldDescription
NameName of the account or company.
WebsiteCompany website URL.
NumberSystem-generated unique identifier for the account record starting with the prefix ACCT.
PhonePrimary phone number for the account.
Primary ContactMain contact person for the account.
StreetStreet address of the account.
Parent AccountParent account if this account is a subsidiary.
CityCity where the account is located.
State / ProvinceState or province where the account is located.
Zip / Postal codePostal or ZIP code for the account address.
CountryCountry where the account is located.

Parent Topic:Activity Management reference

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