Skip to content
Reference › Operational Technology Change Management › Operational Technology
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Change categories

By categorizing the Operational Technology (OT) change requests, you can group and narrow the search for specific OT change requests. Categories also help stakeholders know what the change is about.

When you can create an OT change request, you can choose from the categories listed in the following table.

Note: You can also configure categories if you have the admin or sn_ot_change_admin role.

CategoryDescription
HardwareChanges to add, remove, or configure OT devices.
SoftwareChanges to add, remove, or configure OT software.
ServiceChanges to an OT service.
System SoftwareChanges to the OT system software.
Applications SoftwareChanges to the OT applications software.
NetworkChanges to subnets, IP addresses, and MAC addresses.
TelecomChanges to telecommuncations used in your OT system.
DocumentationChanges to the OT documentation.
FirmwareChanges to the OT firmware.
OtherOther changes not captures in the categories above.

Parent Topic:Operational Technology Change Management reference