Assign Operational Technology Change Management roles
Assign roles to your users so that you can control their access to the features, capabilities, and data in the Operational Technology Change Management application.
Before you begin
Role required: admin or user_admin
About this task
Users with the roles that are listed in the following table can use the application.
| Role | Description |
|---|---|
| Change Manager \[sn\_ot\_change\_manager\] | Can manage OT change model records. |
| Change Admin \[sn\_ot\_change\_admin\] | Can create, view, delete, and edit OT change records. Can configure categories and system properties. |
| Change Write user \[sn\_ot\_change\_write\] | Can create, view, and edit OT change records.Can also be assigned IT change tasks, and can edit and close the IT change task they're assigned to. For more information, see Managing change requests across sites. |
| Change Read user \[sn\_ot\_change\_read\] | Can only view OT change records. |
Procedure
Assign roles to users and groups by using the ServiceNow AI Platform user administration feature.
Task User administration feature Assign a role to a user See Assign a role to a user. Assign a role to a group See Assign a role to a group.
Parent Topic:Configuring Operational Technology Change Management