Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Normalization Opt-in for Hardware Vulnerability Assessment

Select Firmware Discovery Model Opt-in option for ServiceNow Asset Management Content Service to collect unnormalized firmware details of Operational Technology (OT) devices and update the normalized content library. This process improves the ratio of normalized data mapping to CVEs and therefore improves assessment of vulnerabilities.

Before you begin

Role required: sn_eam.enterprise_admin or admin

Procedure

  1. Navigate to All > Industrial Workspace Admin > Guided Setup > Operational Technology Vulnerability Response > Hardware Vulnerability Assessment > Normalization opt-in > Configure.

  2. Select Yes.

  3. Enable Firmware Discovery Models toggle button.

Parent Topic:Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setup

Related topics

Opt-in to the Enterprise Asset Management Content Service